RevOps & Business Process Analyst | Driving Efficiency via Data & Automation
Hi! I'm Cristian. My professional career is defined by a single obsession: bridging the gap between "having data" and "using it to generate value". I actively work at the intersection of Revenue Operations (RevOps), Data Analysis, and Process Automation.
I have a solid 12-year foundation in the private sector. As a Technical Operations Lead at Ciriux, I managed over 1,000 monthly transactions and ensured service levels for over 200 corporate clients. I leverage my experience as an Advanced Excel Instructor to simplify complex technical concepts for commercial teams, facilitating the adoption of new processes.
Currently working as an Independent Consultant, I am open to exploring new professional opportunities that align with my goals and experience.
Led the digital transformation of tax processes for 15,000 taxpayers. Developed custom scripts that reduced manual operational workload by 60% and implemented real-time dashboards for data-driven governance. Directed the cleanup of 20 years of records to automate delinquency management.
Executed infrastructure modernization for more than 50 workstations. Reduced downtime by 40% through automated ticketing and proactive maintenance protocols (SLA).
Orchestrated logistics operations with zero inventory discrepancies through automated tracking. Achieved a 15% reduction in acquisition costs and a 25% increase in ARR through upselling strategies.
Consulting for SMEs in automation and dashboards, reducing manual reporting times by up to 70%.